MAKLIKTechnology Solutions
Services

Technology solutions built around your business.

Seven practice areas covering how we design, build, connect, grow and support your digital systems in Kenya and Rwanda.

Software & Mobile Development

We design and build software around your processes, not the other way round. From an idea on paper to replacing an ageing system, we handle requirements, design, development, launch and ongoing improvement.

  • Web apps
  • Mobile apps
  • UI/UX
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What's included

  • Web apps & business systems

    Business management systems · Inventory, stock and point-of-sale systems · CRM and customer portals

  • Mobile apps

    Android and iOS apps · Cross-platform apps from one codebase · Customer, staff and field apps

  • UI/UX design

    User research and journeys · Wireframes and clickable prototypes · Interface design and design systems

  • Engineering foundations

    APIs and backend services · User roles, permissions and secure sign-in · Testing and quality assurance

Payments & Systems Integration

We connect your software to the payment, tax and messaging platforms businesses depend on in Kenya and Rwanda, and to each other, with reliable reconciliation and clear records.

  • Mobile money
  • Tax invoicing
  • SMS & WhatsApp
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What's included

  • Mobile money & card payments

    M-Pesa: STK Push, Paybill, Till and B2C · MTN MoMo and Airtel Money · Card and bank payments through payment gateways

  • Tax & invoicing compliance

    KRA eTIMS integration (Kenya) · RRA EBM integration (Rwanda) · Compliant receipts from your sales or accounting system

  • Messaging channels

    Bulk and transactional SMS · USSD menus · WhatsApp Business API and chatbots

  • Systems integration

    CRM, ERP and accounting integrations · REST APIs and webhooks · Data synchronisation between systems

AI & Automation

We find where AI and automation genuinely save effort or improve service, then build them into your existing tools, with human review and sensible safeguards.

  • AI assistants
  • Automation
  • Training
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What's included

  • AI assistants & search

    Knowledge-base assistants using your own documents · Customer support chatbots on web and WhatsApp · AI search across files and systems

  • Document & workflow automation

    Document processing and data extraction · Automated reports · Email and approval workflows

  • AI integration

    AI models (LLMs) integrated into your apps · Proofs of concept before full investment · Classification and forecasting where data allows

  • Responsible adoption & training

    AI use policies and risk review · Human oversight built into workflows · AI awareness and adoption workshops

Websites & SEO

We build fast, mobile-friendly websites that are easy to find and easy to act on: clear content, strong calls to action, and visibility on Google and Google Maps from day one.

  • Websites
  • SEO
  • Google Business
Explore serviceFrom $199

What's included

  • Websites

    Business and e-commerce websites · Landing pages · Redesigns and migrations

  • UX & website content

    Content structure and page planning · UX writing and clear calls to action · Onboarding and user guidance

  • SEO & local search

    SEO audits and technical SEO · Keyword research and on-page SEO · Local SEO for Kenya and Rwanda

  • Google Business Profile

    Profile setup and verification · Services, photos and opening hours · Review management

Growth, Marketing & Communications

Beyond building your website or software, we make sure the right people find it, understand what you offer, and take action, with campaigns, content and messaging built to bring in qualified leads, not just traffic.

  • Lead generation
  • Email
  • Copywriting
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What's included

  • Lead generation & ads

    Targeted lead generation campaigns · Google Ads and Meta Ads campaigns · Landing pages built to convert

  • Email marketing

    Welcome sequences · Promotional campaigns · Ongoing emails that nurture prospects and customers

  • Copywriting & social content

    Website and landing page copy · Ad, email and social copy · Social media management (Facebook, Instagram, LinkedIn, TikTok)

  • Strategy & brand messaging

    Marketing strategy: audience, positioning and channels · Campaign concepts and creative direction · Brand messaging and tone of voice

Digital Transformation & Data

Transformation starts with how work actually happens. We map your processes, find the friction, and put in place digital workflows, integrations and reporting that make operations simpler.

  • Workflows
  • Dashboards
  • Advisory
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What's included

  • Process digitisation

    Process mapping and assessment · Digital forms and approval workflows · Paper-to-digital record management

  • Data & business intelligence

    Management, sales and operations dashboards · KPI and automated reporting · Data cleaning and consolidation

  • Technology advisory

    Digital maturity assessment · Technology roadmaps · Software selection and build-vs-buy advice

  • Adoption

    Staff training and workshops · Rollout and change support · Clear documentation

Cloud, Security & Managed IT

After launch, systems need care. We set up and run reliable cloud infrastructure, secure your applications and data, and support your team, so you can focus on the business instead of firefighting.

  • Cloud
  • Security
  • Support
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What's included

  • Cloud & hosting

    Cloud setup and migration · Application and database hosting · Domains, DNS and SSL

  • DevOps

    Automated deployments (CI/CD) · Docker containers · Monitoring and logging

  • Security & data protection

    Security assessments and hardening · Access control and secure sign-in · Backup and recovery planning

  • Maintenance & support

    Website and application maintenance · Updates, bug fixes and security patches · System health checks

Not sure where to start?

Share the problem you're trying to solve. We will help identify the right engagement.

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Have a project in mind?

Whether you need custom software, AI solutions, a better website, digital transformation, or ongoing IT support, tell us what you’re working on. We’ll help you define the right approach and next steps.

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